Refund policy

Center caps: no-questions-asked returns

We accept returns on center caps within 14 days of delivery.

To start a return, email wheelswithdealz@gmail.com or call/text 201-688-5577 with your order number. Please contact us before sending your return so we can provide the correct return instructions.

Center caps must be returned in the same condition in which they were received. There is no restocking fee for center cap returns.

Return shipping costs are the responsibility of the customer unless the return is due to a confirmed fitment issue or an error on our part. If there is a fitment issue, please contact us with your order information and any requested photos or vehicle details so we can verify the issue. Once confirmed, we will provide a prepaid return shipping label.

For returns due to ordering the incorrect item, ordering too many items, changing your mind, or other non-fitment-related reasons, the customer is responsible for return shipping.

Please do not send a return without contacting us first.

Once we receive your returned center caps, we will process the refund for the eligible purchase price back to your original payment method. Original shipping charges, if any, are non-refundable unless the return was caused by our error. Please allow additional time for your bank or credit card provider to post the refund.

Wheels and tire packages only

The conditions below apply to wheels and tire packages, not center caps.

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

There is a 25% re-stocking fee on returned wheels.

To be eligible for a return, your item must be in the same condition that you received it, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at wheelswithdealz@gmail.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at wheelswithdealz@gmail.com.

Exceptions / non-returnable items
Mounted Tire & Wheel packages are NONRETURNABLE and if refused, it will be returned to our facility.  Unauthorized returns will not be credited to your account, and will be held for 5 business days, prior to being discarded.  Prior to being discarded the order can be returned to you, however you will need to pay the shipping cost back to you. Unfortunately, we cannot accept returns on sale items or gift cards.

Refused Shipments

Any wheel or tire-package shipment that is refused, will be returned to the warehouse and you will be responsible for the shipping fees, to you and back to us, as well as any restocking fees that may apply. Once the wheels and tires have been mounted, they can not be resold, so they are yours once they have been mounted.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method.  Please remember it can take some time for your bank or credit card company to process and post the refund too.